|ID||Article Title||Post Date|
||Can I upgrade the power supply in the Sonnet eGFx Breakaway Box or Breakaway Box 550?||Sep-20-19|
||Does an eGPU accelerate Adobe After Effects?||Jun-21-21|
||Does the Breakaway Box support the AMD Radeon Vega 64, FE, WX8200 or WX9100, Radeon VII, or Radeon 5700 or 5700 XT?||Jan-12-20|
|AMD Radeon Vega 56, Radeon 5700 (1)|
This card is supported in the Breakaway Box 350, 550 or 650.
AMD Radeon Vega 56, Radeon 5700 XT (1,2)
This card is supported in the Breakaway Box 550 or 650.
AMD Radeon Vega 64 (2) (air cooled), Vega Frontier Edition (air cooled); Radeon Pro WX8200 or WX9100; Radeon VII (3):
These cards are supported in the Breakaway Box 650.
AMD Radeon Vega 64 (liquid cooled) or Vega Frontier Edition (liquid cooled):
These cards are not supported.
1. The Radeon 5700 and 5700 XT are supported on Windows 10 Build 1809+. Support on macOS requires 10.15.2+
2. Some large gaming versions of Vega 64 and Radeon 5700 XT do not fit in the Breakaway Box. Check the Graphics Card Compatibility pdf for specific model information.
3. The Radeon VII is requires Windows 10 Build 1809+ or macOS 10.14.6+ to work at all, but we don't recommend it. On macOS, the Radeon VII mostly works, but is not officially supported by Apple, AMD, or Sonnet. On macOS or Windows, The Radeon VII fans unnecessarily run at full speed upon sleep or shutdown. To quiet the fans, the user must power down an eGPU chassis with a Radeon VII upon sleep or shutdown.
||The GPU-350W-TB3 and GPU-350W-TB3Z both have 350W power supplies, but only GPU-350W-TB3Z supports some higher end cards. Why?||Oct-21-19|
||My Breakaway Box won't turn on.||Jan-06-21|
|For the eGFX Breakaway Box to turn on, you must (1) turn on the power switch AND (2) connect the Breakaway Box to a computer with the supplied Thunderbolt 3 cable.|
||I have a Windows computer with a discrete (internal) NVIDIA Quadro dGPU, and the external NViDIA GeForce or Titan eGPU is not recognized.||Jun-21-21|
||Can I use a Sonnet eGPU with Boot Camp?||Jun-21-21|
|Neither Apple, nor Sonnet, nor NVIDIA, nor AMD currently supports eGPUs with Boot Camp.|
||What kind of performance can I expect from the NVIDIA Titan Xp (Pascal) with the eGFX Breakaway Box?||Nov-06-17|
|In a Sonnet eGFX Breakaway Box, the Titan Xp was performing at:|
Single-precision Float 12.4 Tflops/s
Double-precision Float 416 Gflop/s
Note: You may have read that some other manufacturers' external graphics boxes--even some with a higher power supply rating--fail under heavy load with the NVIDIA Titan Xp (Pascal) card. Not so with a Sonnet Breakaway Box. In choosing a power supply, Sonnet carefully considers not only the eGFX Box nominal power rating, but also its instantaneous peak power delivery capability. Sonnet runs many rigorous tests (including the CUDA-Z benchmark, set to Heavy Load Test Mode). The Sonnet eGFX Breakaway Box must pass the most stringent tests before we put it in your hands.
||How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video?||Jun-21-21|
||What power cable do I need for the Avid HDX card?||Jun-21-21|
||How do I use the Breakaway Box or RX 560/570 Puck with the LG Ultrafine 5K Display sold on the Apple store?||Jan-06-21|
|The LG Ultrafine 5K Display connects via Thunderbolt 3. To give both the display and the Breakaway Box/Puck each maximum bandwidth, connect them to independent Thunderbolt 3 controllers, if possible.|
The 13" Macbook Pro with Touchbar, 15" MacBook Pro, Mac mini and iMac Pro have two independent Thunderbolt controllers. Connect the Display and the Breakaway Box/Puck to ports on different sides.
The 13" MacBook Pro without Touchbar and the iMac with Retina display and the have only one Thunderbolt controller. The LG Ultrafine Display will reserve all the bandwidth it needs, and the Breakaway Box/Puck will be allocated the remaining bandwidth, which may affect performance of the Breakaway Box/Puck.
If you are using macOS 10.14.6+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
Select the app in Finder
Select Prefer External GPU
Do not select Prefer External GPU for Adobe Premiere or Apple Final Cut Pro. These applications automatically manage eGPU usage.
Professional applications that use an external GPU generally may have a preference selection inside the app to select the external GPU.
||Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display?||Jan-06-21|
||What is the maximum size GPU card that will fit in a Breakaway Box?||Jan-06-21|
||Which NVIDIA cards are supported as external GPUs.||Oct-21-19|
||I need to ship the Breakaway Box. Do I need to remove the card?||Jan-06-21|
||How do I get external graphics working on a Gigabyte motherboard?||Feb-03-23|
||My display is not being detected on macOS.||Jun-21-21|
||My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz?||Jun-21-21|
||How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors||Jun-21-21|
||Will a Sonnet eGPU accelerate internal video on a Mac?||Jun-21-21|
||Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module?||Jun-21-21|
||Does the Breakaway Box or RX 560/570 Puck support the LG UltraFine 4k Display sold by Apple?||Jan-06-21|
||I purchased a Breakaway Box bundled with a Radeon GPU card and now I need warranty service on the GPU card.||Sep-20-19|
||I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta.||Jun-21-21|
||How do I extend the length of a DisplayPort cable?||Jun-21-21|
|The Opticis DPAX DisplayPort 1.2 Data Recovery Repeater is an active repeater for DisplayPort video signals, increasing video transmission of a DisplayPort signal up to a combined length of 18m:|
Locate repeater up to 3m (10ft) from the Source and up to 15m (49ft) to the Display at DP1.2.
DPAX complies with DisplayPort 1.2 standards and supports Ultra High Definition (up to 4096x2160) at 60Hz.
||I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen.||Jun-21-21|
|If you have a 2018 or newer Mac mini with FileVault turned on, you must connect your primary display directly to the HDMI port on your Mac mini during startup in order to enter your encryption password. After you log in and see the macOS Desktop, you can unplug the display from Mac mini and connect it to your eGPU.|
Under macOS 10.14.6, a 2018 Mac mini with some GPU cards must be booted with a monitor connected to the Mac mini's HDMI port. If you have a Mac mini with an affected GPU card, you must either:
(a) Update to macOS 10.15.7+
(b) Connect an HDMI display emulator plug to the Mac mini HDMI port and mirror displays. (You must make sure that the HDMI display emulator is the Master Mirror. Drag the menu bar to the HDMI display emulator window before mirroring.)
(c) Connect a monitor to the Mac mini's HDMI port to log in, and then move the HDMI monitor connection to the eGPU.
||I'm trying to use four HDMI monitors by adding DP-to-HDMI adapters, but it doesn't work.||Jun-21-21|
|Use at least one active DP-to-HDMI adapter.|
Display Port signal is not compatible with HDMI.
However, on most modern GPU cards, the DisplayPort output is a Dual mode DisplayPort (DP++), which has the ability to recognize and adjust the signal to HDMI when a passive DP-to-HDMI adapter cable is connected, but only up to a point. If the HDMI monitors you are trying to connect are identical (use identical video signal timings), then you should be able to use passive adapters for all. However, if the monitors are different, then there may be a limit of two special clocks to drive passive DP to HDMI adapters; ergo only two HDMI monitors may be supported with passive adapters; the third and subsequent monitor would need to be native DisplayPort or would need to use an active DP-to-HDMI adapter.
Older generation GPU cards require the use of active DP-to-HDMI adapters on every DP port.
||I'm trying to use an additional HDMI monitor by adding a DP-to-HDMI adapter, but it doesn't work.||Jun-21-21|
||Do not disconnect or power off you eGPU during sleep or your Mac will crash.||Apr-20-21|
|macOS does not support disconnecting or powering off an eGPU during sleep. If you do so, your Mac will kernel panic. This is an issue that persists through at least macOS 11.2.3. Sonnet has reported the issue to Apple.|
||I upgraded to macOS 12.4 and my Vega 56 is no longer seen by macOS.||Nov-25-22|
||My computer will randomly freeze||Feb-25-23|
||My Windows PC freezes without a blue screen when using an NVIDIA GPU.||Jun-05-23|