Breakaway Box 350/550/650
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FAQ (32)
IDArticle TitlePost Date
907 Can I upgrade the power supply in the Sonnet eGFx Breakaway Box or Breakaway Box 550?Sep-20-19
913 Does an eGPU accelerate Adobe After Effects?Jun-21-21
914 Does the Breakaway Box support the AMD Radeon Vega 64, FE, WX8200 or WX9100, Radeon VII, or Radeon 5700 or 5700 XT?Jan-12-20
915 The GPU-350W-TB3 and GPU-350W-TB3Z both have 350W power supplies, but only GPU-350W-TB3Z supports some higher end cards. Why?Oct-21-19
925 My Breakaway Box won't turn on.Jan-06-21
926 I have a Windows computer with a discrete (internal) NVIDIA Quadro dGPU, and the external NViDIA GeForce or Titan eGPU is not recognized.Jun-21-21
929 Can I use a Sonnet eGPU with Boot Camp?Jun-21-21
930 What kind of performance can I expect from the NVIDIA Titan Xp (Pascal) with the eGFX Breakaway Box?Nov-06-17
932 How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video?Jun-21-21
Internal video acceleration for games is supported only under macOS 10.14+.

If you are using macOS 10.14.6+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
• Select the app in Finder
• Get Info
• Select Prefer External GPU

To get the maximum game acceleration, connect a game display to external graphics.
 
938 What power cable do I need for the Avid HDX card?Jun-21-21
970 How do I use the Breakaway Box or RX 560/570 Puck with the LG Ultrafine 5K Display sold on the Apple store?Jan-06-21
978 Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display?Jan-06-21
991 What is the maximum size GPU card that will fit in a Breakaway Box?Jan-06-21
995 Which NVIDIA cards are supported as external GPUs.Oct-21-19
998 I need to ship the Breakaway Box. Do I need to remove the card?Jan-06-21
999 How do I get external graphics working on a Gigabyte motherboard?Feb-03-23
1001 My display is not being detected on macOS.Jun-21-21
1002 My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz?Jun-21-21
1004 How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel MonitorsJun-21-21
1025 Will a Sonnet eGPU accelerate internal video on a Mac?Jun-21-21
1026 Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module?Jun-21-21
With macOS 10.14.6+, Final Cut Pro X 10.4.6+ automatically uses the GPU in the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module is used to accelerate Final Cut Pro X.
 
1028 Does the Breakaway Box or RX 560/570 Puck support the LG UltraFine 4k Display sold by Apple?Jan-06-21
1038 I purchased a Breakaway Box bundled with a Radeon GPU card and now I need warranty service on the GPU card.Sep-20-19
1051 I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta.Jun-21-21
If you are connecting from a DVI (or sometimes DP) port on your GPU Card--via an adapter cable--to an HDMI port on your monitor and the display looks magenta, you can fix the issue in the monitor control panel. Go to the monitor Color Settings; select Input Color Format; change from RGB to YPbPr. That should solve the problem.
 
1054 How do I extend the length of a DisplayPort cable?Jun-21-21
The Opticis DPAX DisplayPort 1.2 Data Recovery Repeater is an active repeater for DisplayPort video signals, increasing video transmission of a DisplayPort signal up to a combined length of 18m:

Locate repeater up to 3m (10ft) from the Source and up to 15m (49ft) to the Display at DP1.2.

DPAX complies with DisplayPort 1.2 standards and supports Ultra High Definition (up to 4096x2160) at 60Hz.
 
1084 I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen.Jun-21-21
1110 I'm trying to use four HDMI monitors by adding DP-to-HDMI adapters, but it doesn't work.Jun-21-21
Use at least one active DP-to-HDMI adapter.

Display Port signal is not compatible with HDMI.

However, on most modern GPU cards, the DisplayPort output is a Dual mode DisplayPort (DP++), which has the ability to recognize and adjust the signal to HDMI when a passive DP-to-HDMI adapter cable is connected, but only up to a point. If the HDMI monitors you are trying to connect are identical (use identical video signal timings), then you should be able to use passive adapters for all. However, if the monitors are different, then there may be a limit of two special clocks to drive passive DP to HDMI adapters; ergo only two HDMI monitors may be supported with passive adapters; the third and subsequent monitor would need to be native DisplayPort or would need to use an active DP-to-HDMI adapter.

Older generation GPU cards require the use of active DP-to-HDMI adapters on every DP port.
 
1111 I'm trying to use an additional HDMI monitor by adding a DP-to-HDMI adapter, but it doesn't work.Jun-21-21
1145 Do not disconnect or power off you eGPU during sleep or your Mac will crash.Apr-20-21
1191 I upgraded to macOS 12.4 and my Vega 56 is no longer seen by macOS.Nov-25-22
1212 My computer will randomly freezeFeb-25-23
1225 My Windows PC freezes without a blue screen when using an NVIDIA GPU.Jun-05-23