| Please click the arrow next to the category to expand or collapse: |
| Driver (0) |  | Firmware (2) | | | ID | | Download Title | Download Link | Post Date |
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1267 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.0 [macOS] 2.0 | | November 14, 2025 |
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1269 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.0 [Windows] 2.0 | | Novermber 14, 2025 | | Operating System Requirements: Windows 11
Description: Initial release for Windows. This release updates your Sonnet Thunderbolt 5 product’s NVM to version 64.1 to improve general USB device reliability. This updater runs only under Windows; Mac users must use the macOS version of the updater.
Notes
• Before running the updater, you must disconnect all devices from your Windows host except for the dock or PCIe card expansion system you’re updating.
• If you’re updating an Echo 13 Thunderbolt 5 SSD Dock, you must also disconnect all downstream devices connected to the dock; the firmware updater cannot launch unless all devices are disconnected from the dock.
• Before running the updater on an Echo 13 Thunderbolt 5 SSD Dock, you must also “safely remove” (eject) the installed SSD. | | | | |
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| Manual (1) | | FAQ (5) | | | ID | | Article Title | Post Date |
|
939 |
| What power cable do I need for the Avid HDX card for the Echo III, Echo Express III-D, Echo II DV, Echo II DV T5, xMac Pro Server, or xMac Studio? | Dec-17-25 | | The 3-card cable for the Mac Pro that Avid includes with HDX card also works in the Sonnet's Echo III Desktop and Rackmount; the Echo Express III-D and III-R; Echo II DV Desktop, Rackmount, and Module; Echo II DV T5 Desktop, Rackmount, and Module; xMac Pro Server and xMac Studio. Just replace the cable that is inside the chassis with the Avid cable. If you need a replacement cable, Sonnet has made a power cable for a single Avid HDX card that is compatible with these chassis. The part number is TCB-HDXB and is available from Sonnet or Sonnet-authorized resellers. (Note that the Sonnet cable supports only one HDX card.) If you need to power two or three HDX cards, you need the Avid replacement cable: ASY.CBL.POWER.MACPRO XD_CORE.TRIPLE REV.A, Part Number: 9180-60004-00. | | |
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1153 |
| I'm having unusual issues with my Blackmagic Design Decklink Card | Dec-17-25 |
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1161 |
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Dec-17-25 |
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1198 |
| I am getting Error AAE-9093 with Pro Tools with my HDX card. | Dec-17-25 |
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1199 |
| I am getting Error AAE-9093 (or -9129 if at 2048 buffer) with Pro Tools with my HD Native card in M1 Macs | Dec-17-25 | | |
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