ID | | Article Title | Post Date |
907 |
| Can I upgrade the power supply in the Sonnet eGFx Breakaway Box or Breakaway Box 550? | Sep-20-19 |
| Sonnet has Thunderbolt certified the eGFX Breakaway box including its power supply, and we cannot recommend changing the power supply.
Sonnet uses the FSP FSP550-50SGGBA in the Breakaway Box 550.
Sonnet uses the Enermax ERV650SWT SFX 80 Plus Gold in the original Breakaway Box 650. (The newest Breakaway Box 650OC uses an ATX power supply.) Sonnet uses the higher-performance Akasa AK-FN059 fan in Breakaway Box 650.
If you upgrade the power supply and fan, you will have more power available to a graphics card, but you will not alter the upstream power delivery, which is programmed into the unit. Note that upstream power continues to be provided even when the computer is sleeping. |
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913 |
| Does an eGPU accelerate Adobe After Effects? | Jun-21-21 |
914 |
| Does the Breakaway Box support the AMD Radeon Vega 64, FE, WX8200 or WX9100, Radeon VII, or Radeon 5700 or 5700 XT? | Jan-12-20 |
| AMD Radeon Vega 56, Radeon 5700 (1)
This card is supported in the Breakaway Box 350, 550 or 650.
AMD Radeon Vega 56, Radeon 5700 XT (1,2)
This card is supported in the Breakaway Box 550 or 650.
AMD Radeon Vega 64 (2) (air cooled), Vega Frontier Edition (air cooled); Radeon Pro WX8200 or WX9100; Radeon VII (3):
These cards are supported in the Breakaway Box 650.
AMD Radeon Vega 64 (liquid cooled) or Vega Frontier Edition (liquid cooled):
These cards are not supported.
1. The Radeon 5700 and 5700 XT are supported on Windows 10 Build 1809+. Support on macOS requires 10.15.2+
2. Some large gaming versions of Vega 64 and Radeon 5700 XT do not fit in the Breakaway Box. Check the Graphics Card Compatibility pdf for specific model information.
3. The Radeon VII is requires Windows 10 Build 1809+ or macOS 10.14.6+ to work at all, but we don't recommend it. On macOS, the Radeon VII mostly works, but is not officially supported by Apple, AMD, or Sonnet. On macOS or Windows, The Radeon VII fans unnecessarily run at full speed upon sleep or shutdown. To quiet the fans, the user must power down an eGPU chassis with a Radeon VII upon sleep or shutdown. |
  |
915 |
| The GPU-350W-TB3 and GPU-350W-TB3Z both have 350W power supplies, but only GPU-350W-TB3Z supports some higher end cards. Why? | Oct-21-19 |
| Both SKUs have 350W power supplies, but they allocate the power differently:
The GPU-350W-TB3Z box has one 8-pin plus one 6-pin power connector. 300W is available to the GPU card and 15W Power Distribution to a laptop.
The GPU-350W-TB3 box is available only as the Developer Edition and has one 8-pin power connector, which is adequate to support the included Radeon RX 580 card. 225W is available to the GPU card and 60W Power Distribution to a laptop.
The numbers don't add to exactly 350W because power is allocated in discrete steps and some power margin is required for transients.
Note that some Thunderbolt 3 PC laptops with dedicated power connectors do not accept power distribution. To check whether your Thunderbolt 3 PC laptop accepts power distribution, check here. Upstream power continues to be provided even when the computer is sleeping.
Every Thunderbolt 3 Macbook Pro will accept Power Distribution, up to 60W for the 13", and up to 85W for the 15" |
  |
925 |
| My Breakaway Box won't turn on. | Jan-06-21 |
| For the eGFX Breakaway Box to turn on, you must (1) turn on the power switch AND (2) connect the Breakaway Box to a computer with the supplied Thunderbolt 3 cable. |
  |
926 |
| I have a Windows computer with a discrete (internal) NVIDIA Quadro dGPU, and the external NViDIA GeForce or Titan eGPU is not recognized. | Jun-21-21 |
929 |
| Can I use a Sonnet eGPU with Boot Camp? | Jun-21-21 |
930 |
| What kind of performance can I expect from the NVIDIA Titan Xp (Pascal) with the eGFX Breakaway Box? | Nov-06-17 |
932 |
| How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video? | Jun-21-21 |
| Internal video acceleration for games is supported only under macOS 10.14+.
If you are using macOS 10.14.6+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
Select the app in Finder
Get Info
Select Prefer External GPU
To get the maximum game acceleration, connect a game display to external graphics. |
  |
938 |
| What power cable do I need for the Avid HDX card? | Jun-21-21 |
970 |
| How do I use the Breakaway Box or RX 560/570 Puck with the LG Ultrafine 5K Display sold on the Apple store? | Jan-06-21 |
978 |
| Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display? | Jan-06-21 |
991 |
| What is the maximum size GPU card that will fit in a Breakaway Box? | Jan-06-21 |
995 |
| Which NVIDIA cards are supported as external GPUs. | Oct-21-19 |
998 |
| I need to ship the Breakaway Box. Do I need to remove the card? | Jan-06-21 |
999 |
| How do I get external graphics working on a Gigabyte motherboard? | Feb-03-23 |
| On newer Gigabyte computers, you have to enable boot ridge 2.0 (Gigabyte) in the BIOS/UEFI.
\ql On older Gigabyte motherboards, you may need to take these steps to get an eGPU working :
1. Install latest BIOS (e.g. use Gigabyte Q-Flash utility within the BIOS to update via USB-drive)
2. Install latest Thunderbolt firmware (available on Gigabyte.us support site)
3. Uninstall the existing Thunderbolt bus driver, and then install the latest Thunderbolt bus driver.
(We got bus driver version 16.3.61.275 working,. This is the latest one as of February 2018)
4. Change settings in the system BIOS to allocate enough PCI resources to the Thunderbolt bus.
....Boot into BIOS by pressing Delete key during boot
....Go to "Peripherals" > "Thunderbolt (TM) Configuration" > "ThunderBolt Detachable Graphics Support" > switch to "Enable"
....Increase the following settings to its maximum values:
........"Reserved Memory for Dgpu" > enter maximum allowed value, typically 299
........"Reserved PMemory for Dgpu" > enter maximum allowed value, typically 499
........"Reserved Memory" > enter maximum allowed value, typically 4096
........"Reserved Memory" > enter maximum allowed value, typically 4096
....Save settings and exit BIOS |
  |
1001 |
| My display is not being detected on macOS. | Jun-21-21 |
| Choose Apple menu > System Preferences, then click Displays. If your Mac doesn't recognize a display you've just connected, hold down the Option key to make the Detect Displays button appear, then click that button. |
  |
1002 |
| My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz? | Jun-21-21 |
1004 |
| How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors | Jun-21-21 |
1025 |
| Will a Sonnet eGPU accelerate internal video on a Mac? | Jun-21-21 |
1026 |
| Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module? | Jun-21-21 |
1028 |
| Does the Breakaway Box or RX 560/570 Puck support the LG UltraFine 4k Display sold by Apple? | Jan-06-21 |
1038 |
| I purchased a Breakaway Box bundled with a Radeon GPU card and now I need warranty service on the GPU card. | Sep-20-19 |
1051 |
| I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta. | Jun-21-21 |
1054 |
| How do I extend the length of a DisplayPort cable? | Jun-21-21 |
1084 |
| I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen. | Jun-21-21 |
1110 |
| I'm trying to use four HDMI monitors by adding DP-to-HDMI adapters, but it doesn't work. | Jun-21-21 |
| Use at least one active DP-to-HDMI adapter.
Display Port signal is not compatible with HDMI.
However, on most modern GPU cards, the DisplayPort output is a Dual mode DisplayPort (DP++), which has the ability to recognize and adjust the signal to HDMI when a passive DP-to-HDMI adapter cable is connected, but only up to a point. If the HDMI monitors you are trying to connect are identical (use identical video signal timings), then you should be able to use passive adapters for all. However, if the monitors are different, then there may be a limit of two special clocks to drive passive DP to HDMI adapters; ergo only two HDMI monitors may be supported with passive adapters; the third and subsequent monitor would need to be native DisplayPort or would need to use an active DP-to-HDMI adapter.
Older generation GPU cards require the use of active DP-to-HDMI adapters on every DP port. |
  |
1111 |
| I'm trying to use an additional HDMI monitor by adding a DP-to-HDMI adapter, but it doesn't work. | Jun-21-21 |
| That is likely because you are using a passive DP to HDMI adapter. Use an active DP-to-HDMI adapter, which generates the clock needed for HDMI, and it will work. |
  |
1145 |
| Do not disconnect or power off you eGPU during sleep or your Mac will crash. | Apr-20-21 |
| macOS does not support disconnecting or powering off an eGPU during sleep. If you do so, your Mac will kernel panic. This is an issue that persists through at least macOS 11.2.3. Sonnet has reported the issue to Apple. |
  |
1191 |
| I upgraded to macOS 12.4 and my Vega 56 is no longer seen by macOS. | Nov-25-22 |
| If you had Filevault turned on during the update, then you need to turn Filevault off and then on again. This should fix the issue. |
  |
1212 |
| My computer will randomly freeze | Feb-25-23 |
1225 |
| My Windows PC freezes without a blue screen when using an NVIDIA GPU. | Jun-05-23 |
1246 |
| Disconnecting my eGPU crashes macOS 14+� | Sep-09-24 |
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