ID | | Article Title | Post Date |
907 |
| Can I upgrade the power supply in the Sonnet eGFx Breakaway Box or Breakaway Box 550? | Sep-20-19 |
913 |
| Does an eGPU accelerate Adobe After Effects? | Jun-21-21 |
914 |
| Does the Breakaway Box support the AMD Radeon Vega 64, FE, WX8200 or WX9100, Radeon VII, or Radeon 5700 or 5700 XT? | Jan-12-20 |
915 |
| The GPU-350W-TB3 and GPU-350W-TB3Z both have 350W power supplies, but only GPU-350W-TB3Z supports some higher end cards. Why? | Oct-21-19 |
925 |
| My Breakaway Box won't turn on. | Jan-06-21 |
926 |
| I have a Windows computer with a discrete (internal) NVIDIA Quadro dGPU, and the external NViDIA GeForce or Titan eGPU is not recognized. | Jun-21-21 |
929 |
| Can I use a Sonnet eGPU with Boot Camp? | Jun-21-21 |
930 |
| What kind of performance can I expect from the NVIDIA Titan Xp (Pascal) with the eGFX Breakaway Box? | Nov-06-17 |
932 |
| How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video? | Jun-21-21 |
938 |
| What power cable do I need for the Avid HDX card? | Jun-21-21 |
970 |
| How do I use the Breakaway Box or RX 560/570 Puck with the LG Ultrafine 5K Display sold on the Apple store? | Jan-06-21 |
| The LG Ultrafine 5K Display connects via Thunderbolt 3. To give both the display and the Breakaway Box/Puck each maximum bandwidth, connect them to independent Thunderbolt 3 controllers, if possible.
The 13" Macbook Pro with Touchbar, 15" MacBook Pro, Mac mini and iMac Pro have two independent Thunderbolt controllers. Connect the Display and the Breakaway Box/Puck to ports on different sides.
The 13" MacBook Pro without Touchbar and the iMac with Retina display and the have only one Thunderbolt controller. The LG Ultrafine Display will reserve all the bandwidth it needs, and the Breakaway Box/Puck will be allocated the remaining bandwidth, which may affect performance of the Breakaway Box/Puck.
If you are using macOS 10.14.6+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
Select the app in Finder
Get Info
Select Prefer External GPU
Do not select Prefer External GPU for Adobe Premiere or Apple Final Cut Pro. These applications automatically manage eGPU usage.
Professional applications that use an external GPU generally may have a preference selection inside the app to select the external GPU. |
  |
978 |
| Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display? | Jan-06-21 |
991 |
| What is the maximum size GPU card that will fit in a Breakaway Box? | Jan-06-21 |
995 |
| Which NVIDIA cards are supported as external GPUs. | Oct-21-19 |
| All GeForce RTX 20 series, GTX 9, 10 series, TITAN X (Maxwell), TITAN X (Pascal), TITAN Xp, Titan V, Titan RTX are supported. In addition, Quadro RTX5000, RTX6000, RTX8000, P4000, P5000, P6000 and GP100 are also supported. NVIDIA publishes a support list. |
  |
998 |
| I need to ship the Breakaway Box. Do I need to remove the card? | Jan-06-21 |
999 |
| How do I get external graphics working on a Gigabyte motherboard? | Feb-03-23 |
1001 |
| My display is not being detected on macOS. | Jun-21-21 |
1002 |
| My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz? | Jun-21-21 |
1004 |
| How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors | Jun-21-21 |
| See this Dell support article. |
  |
1025 |
| Will a Sonnet eGPU accelerate internal video on a Mac? | Jun-21-21 |
1026 |
| Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module? | Jun-21-21 |
| With macOS 10.14.6+, Final Cut Pro X 10.4.6+ automatically uses the GPU in the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module is used to accelerate Final Cut Pro X. |
  |
1028 |
| Does the Breakaway Box or RX 560/570 Puck support the LG UltraFine 4k Display sold by Apple? | Jan-06-21 |
| The DisplayPort output of a graphics card is not compatible with the Alt Mode DisplayPort input of the LG UltraFine 4K Display.
The LG Ultrafine 4K Display can be connected to one of the Thunderbolt 3 USB-C ports. To give both the display and the Breakaway Box/Puck each maximum bandwidth, connect them to independent Thunderbolt 3 controllers, if possible.
The 13" Macbook Pro with Touchbar, 15" MacBook Pro, Mac mini, and iMac Pro have two independent Thunderbolt controllers. Connect the Display and the Breakaway Box/Puck to ports on different sides.
The 13" MacBook Pro without Touchbar and the iMac with Retina display and the have only one Thunderbolt controller. The LG Ultrafine 4K Display will reserve all the bandwidth it needs, and the Breakaway Box/Puck will be allocated the remaining bandwidth, which may affect performance of the Breakaway Box/Puck.
If you are using macOS 10.14.4+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
Select the app in Finder
Get Info
Select Prefer External GPU
Professional applications that use an external GPU generally may have a preference selection inside the app to select the external GPU. |
  |
1038 |
| I purchased a Breakaway Box bundled with a Radeon GPU card and now I need warranty service on the GPU card. | Sep-20-19 |
| If your bundle included:
AMD Radeon Pro WX9100, 3-year limited warranty, contact AMD.
AMD Radeon Vega 64, 1-year limited warranty, contact AMD.
AMD Radeon Vega Frontier Edition, 1-year limited warranty, contact AMD.
MSI Radeon Vega 56, 3-year limited warranty, contact MSI.
MSI Radeon Vega 64, 3-year limited warranty, contact MSI.
Sapphire Pulse Radeon RX 580, 1-year limited warranty, contact Sonnet. |
  |
1051 |
| I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta. | Jun-21-21 |
1054 |
| How do I extend the length of a DisplayPort cable? | Jun-21-21 |
1084 |
| I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen. | Jun-21-21 |
1110 |
| I'm trying to use four HDMI monitors by adding DP-to-HDMI adapters, but it doesn't work. | Jun-21-21 |
1111 |
| I'm trying to use an additional HDMI monitor by adding a DP-to-HDMI adapter, but it doesn't work. | Jun-21-21 |
1145 |
| Do not disconnect or power off you eGPU during sleep or your Mac will crash. | Apr-20-21 |
| macOS does not support disconnecting or powering off an eGPU during sleep. If you do so, your Mac will kernel panic. This is an issue that persists through at least macOS 11.2.3. Sonnet has reported the issue to Apple. |
  |
1191 |
| I upgraded to macOS 12.4 and my Vega 56 is no longer seen by macOS. | Nov-25-22 |
1212 |
| My computer will randomly freeze | Feb-25-23 |
| If you had Filevault turned on during the update, then you need to turn Filevault off and then on again. This should fix the issue. |
  |
1225 |
| My Windows PC freezes without a blue screen when using an NVIDIA GPU. | Jun-05-23 |
1246 |
| Disconnecting my eGPU crashes macOS 14+� | Sep-09-24 |
  |