| ID | | Article Title | Post Date |
|
1202 | 
| Two USB-C to 4K HDMI Adapters are not working properly under macOS Ventura with M1 or M2 Macs | Jan-14-25 |
|
1236 | 
| My USB hub (or device) is not working properly on the Sonnet Echo 20 SuperDock | Oct-03-23 |
| You cannot connect a USB hub (or device with an internal USB hub, such as a keyboard with built-in USB port) to any of the Dock’s USB ports. The USB specification does not permit another level of cascaded hubs. You may connect a USB hub to any Thunderbolt port. |
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1284 |
| Built-in HDMI Port May Go Offline on macOS After Sleep | Apr-28-26 |
| When a Mac is started with the dock already connected, the dock’s built-in HDMI port may go offline after the Mac wakes from sleep. If this occurs, the HDMI display may not be detected again until the dock is power cycled.
Workarounds / Recommendations to help prevent this issue:
• Connect the dock after the Mac has finished booting. Disconnect the dock before restarting the Mac or installing macOS system software updates.
• Use display sleep instead of computer sleep. For example, set a Hot Corner to put the display to sleep rather than allowing the Mac itself to enter sleep.
• Use a Thunderbolt-to-HDMI adapter instead of the dock’s built-in HDMI port. Connect the adapter to one of the dock’s Thunderbolt ports. |
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