ID | | Article Title | Post Date |
907 |
| Can I upgrade the power supply in the Sonnet eGFx Breakaway Box or Breakaway Box 550? | Sep-20-19 |
913 |
| Does an eGPU accelerate Adobe After Effects? | Jun-21-21 |
914 |
| Does the Breakaway Box support the AMD Radeon Vega 64, FE, WX8200 or WX9100, Radeon VII, or Radeon 5700 or 5700 XT? | Jan-12-20 |
915 |
| The GPU-350W-TB3 and GPU-350W-TB3Z both have 350W power supplies, but only GPU-350W-TB3Z supports some higher end cards. Why? | Oct-21-19 |
| Both SKUs have 350W power supplies, but they allocate the power differently:
The GPU-350W-TB3Z box has one 8-pin plus one 6-pin power connector. 300W is available to the GPU card and 15W Power Distribution to a laptop.
The GPU-350W-TB3 box is available only as the Developer Edition and has one 8-pin power connector, which is adequate to support the included Radeon RX 580 card. 225W is available to the GPU card and 60W Power Distribution to a laptop.
The numbers don't add to exactly 350W because power is allocated in discrete steps and some power margin is required for transients.
Note that some Thunderbolt 3 PC laptops with dedicated power connectors do not accept power distribution. To check whether your Thunderbolt 3 PC laptop accepts power distribution, check here. Upstream power continues to be provided even when the computer is sleeping.
Every Thunderbolt 3 Macbook Pro will accept Power Distribution, up to 60W for the 13", and up to 85W for the 15" |
  |
925 |
| My Breakaway Box won't turn on. | Jan-06-21 |
| For the eGFX Breakaway Box to turn on, you must (1) turn on the power switch AND (2) connect the Breakaway Box to a computer with the supplied Thunderbolt 3 cable. |
  |
926 |
| I have a Windows computer with a discrete (internal) NVIDIA Quadro dGPU, and the external NViDIA GeForce or Titan eGPU is not recognized. | Jun-21-21 |
929 |
| Can I use a Sonnet eGPU with Boot Camp? | Jun-21-21 |
| Neither Apple, nor Sonnet, nor NVIDIA, nor AMD currently supports eGPUs with Boot Camp. |
  |
930 |
| What kind of performance can I expect from the NVIDIA Titan Xp (Pascal) with the eGFX Breakaway Box? | Nov-06-17 |
| In a Sonnet eGFX Breakaway Box, the Titan Xp was performing at:
Single-precision Float 12.4 Tflops/s
Double-precision Float 416 Gflop/s
Note: You may have read that some other manufacturers' external graphics boxes--even some with a higher power supply rating--fail under heavy load with the NVIDIA Titan Xp (Pascal) card. Not so with a Sonnet Breakaway Box. In choosing a power supply, Sonnet carefully considers not only the eGFX Box nominal power rating, but also its instantaneous peak power delivery capability. Sonnet runs many rigorous tests (including the CUDA-Z benchmark, set to Heavy Load Test Mode). The Sonnet eGFX Breakaway Box must pass the most stringent tests before we put it in your hands. |
  |
932 |
| How can I use the Sonnet eGPUs to accelerate games on the MacBook Pro or iMac internal video? | Jun-21-21 |
| Internal video acceleration for games is supported only under macOS 10.14+.
If you are using macOS 10.14.6+, you can accelerate applications and games with the eGPU if they support GPU acceleration...
Select the app in Finder
Get Info
Select Prefer External GPU
To get the maximum game acceleration, connect a game display to external graphics. |
  |
938 |
| What power cable do I need for the Avid HDX card? | Jun-21-21 |
| Sonnet has made a power cable for the Avid HDX card that is compatible with the Breakaway Box. The part number is TCB-HDXB and is available from Sonnet or Sonnet-authorized resellers.
|
  |
970 |
| How do I use the Breakaway Box or RX 560/570 Puck with the LG Ultrafine 5K Display sold on the Apple store? | Jan-06-21 |
978 |
| Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display? | Jan-06-21 |
991 |
| What is the maximum size GPU card that will fit in a Breakaway Box? | Jan-06-21 |
995 |
| Which NVIDIA cards are supported as external GPUs. | Oct-21-19 |
998 |
| I need to ship the Breakaway Box. Do I need to remove the card? | Jan-06-21 |
999 |
| How do I get external graphics working on a Gigabyte motherboard? | Feb-03-23 |
1001 |
| My display is not being detected on macOS. | Jun-21-21 |
1002 |
| My 4K display is connecting only at 30Hz. Why I can't set it to 60Hz? | Jun-21-21 |
| Your display may not support 60Hz. Your display might require a firmware update to support 60Hz operation. Contact the maker of your display for details.
Many early 4K displays use Multi-Stream Transport (MST) to achieve 4k @ 60Hz. Follow these steps to use the display's built-in controls to enable this feature:
Sharp PN-K321: Choose Menu > Setup > DisplayPort STREAM > MST > SET
ASUS PQ321Q: Choose OSD menu > Setup > DisplayPort Stream
Dell UP2414Q and UP3214Q: Choose Menu > Display Setting > DisplayPort 1.2 > Enable
Panasonic TC-L65WT600: Choose Menu > Display Port Settings > Stream Setting > Auto
Other DisplayPort displays: check with the display manufacturer for compatibility information.
HDMI:
Make sure the HDMI cable you are using is a Premium High-Speed HDMI Cable certified by HDMI.org.
If you are trying to connect at 4k@60Hz via HDMI 2.0, you may have to set the color depth to 8-bit at 4:4:4, 10-bit at 4:2:2, or 12-bit at 4:2:0, or you may exceed the HDMI 2.0 bandwidth. A few 4K TVs (2017 Element Fire TV and 2017 LeEco Super 4, for example) don't support 4K@60Hz@4:4:4 at all.
For connecting to a 4K TV, you may need make a custom color resolution. Set resolution to 3840x2160 at 60Hz and set Timing standard to CVT-RB (reduced blanking). Some TVs require you to turn on "UHD Color" or "Advanced" or "Enhanced" setting manually in the picture settings for the HDMI port. |
  |
1004 |
| How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors | Jun-21-21 |
1025 |
| Will a Sonnet eGPU accelerate internal video on a Mac? | Jun-21-21 |
1026 |
| Does Final Cut Pro use the external GPU in a Breakaway Box, or Breakaway Puck, or DuoModo eGPU Module? | Jun-21-21 |
1028 |
| Does the Breakaway Box or RX 560/570 Puck support the LG UltraFine 4k Display sold by Apple? | Jan-06-21 |
1038 |
| I purchased a Breakaway Box bundled with a Radeon GPU card and now I need warranty service on the GPU card. | Sep-20-19 |
1051 |
| I'm connecting from a DVI (or sometimes DP) port on my GPU Card--via an adapter cable--to an HDMI port on my monitor and the display looks magenta. | Jun-21-21 |
1054 |
| How do I extend the length of a DisplayPort cable? | Jun-21-21 |
| The Opticis DPAX DisplayPort 1.2 Data Recovery Repeater is an active repeater for DisplayPort video signals, increasing video transmission of a DisplayPort signal up to a combined length of 18m:
Locate repeater up to 3m (10ft) from the Source and up to 15m (49ft) to the Display at DP1.2.
DPAX complies with DisplayPort 1.2 standards and supports Ultra High Definition (up to 4096x2160) at 60Hz. |
  |
1084 |
| I connected my monitor to the Breakaway Box, Breakaway Puck, or DuoModo eGPU Module on my 2018 or newer Mac mini, but it boots with a black screen. | Jun-21-21 |
1110 |
| I'm trying to use four HDMI monitors by adding DP-to-HDMI adapters, but it doesn't work. | Jun-21-21 |
1111 |
| I'm trying to use an additional HDMI monitor by adding a DP-to-HDMI adapter, but it doesn't work. | Jun-21-21 |
1145 |
| Do not disconnect or power off you eGPU during sleep or your Mac will crash. | Apr-20-21 |
| macOS does not support disconnecting or powering off an eGPU during sleep. If you do so, your Mac will kernel panic. This is an issue that persists through at least macOS 11.2.3. Sonnet has reported the issue to Apple. |
  |
1191 |
| I upgraded to macOS 12.4 and my Vega 56 is no longer seen by macOS. | Nov-25-22 |
1212 |
| My computer will randomly freeze | Feb-25-23 |
1225 |
| My Windows PC freezes without a blue screen when using an NVIDIA GPU. | Jun-05-23 |
| Changing the Power Management Mode by going into the NVIDIA Control Panel settings under Manage 3D Settings, then the global tab, and change it to “Prefer Maximum Performance” .
Remember to change the settings each time you update the driver. |
  |
1246 |
| Disconnecting my eGPU crashes macOS 14+� | Sep-09-24 |
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