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| Driver (0) |  | Firmware (2) | | | ID | | Download Title | Download Link | Post Date |
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1267 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.0 [macOS] 2.0 | | November 14, 2025 | | Operating System Requirements: macOS 14.6+
Description: This release adds support for updating Sonnet Thunderbolt 5 to PCIe card expansion systems, and updates your product’s NVM to version 64.1 to improve general USB device reliability. This updater runs only under macOS; Windows users must use the Windows version of the updater. In addition to this .dmg file, download the Sonnet macOS Thunderbolt Firmware Update Procedure for complete instructions.
Notes:
• Before running the updater, you must disconnect all devices from your Mac host except for the dock or PCIe card expansion system you’re updating.
• If you’re updating an Echo 13 Thunderbolt 5 SSD Dock, you must also disconnect all downstream devices connected to the dock; the firmware updater cannot launch unless all devices are disconnected from the dock.
• Before running the updater on an Echo 13 Thunderbolt 5 SSD Dock, you must also unmount (eject) the installed SSD. | | |
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1269 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.0 [Windows] 2.0 | | Novermber 14, 2025 | | |
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| Manual (1) | | FAQ (5) | | | ID | | Article Title | Post Date |
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939 |
| What power cable do I need for the Avid HDX card for the Echo III, Echo Express III-D, Echo II DV, Echo II DV T5, xMac Pro Server, or xMac Studio? | Dec-17-25 |
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1153 |
| I'm having unusual issues with my Blackmagic Design Decklink Card | Dec-17-25 |
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1161 |
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Dec-17-25 |
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1198 |
| I am getting Error AAE-9093 with Pro Tools with my HDX card. | Dec-17-25 | | • Issue: Launching Activity Monitor app on an M1 or M2 Mac while recording in a Pro Tools session will cause a Pro Tools error AAE-9093.
• Solution: Do not run Activity Monitor while recording a Pro Tools session.
• Issue: When recording a 128 track session, setting Playback Engine HW Buffer Size to less than 2048 will cause Pro Tools error AAE-9093.
• Solution: Set Playback Engine HW Buffer Size to 2048.
• Issue: Pro Tools error AAE-9093 error is immediately is displayed after selecting record or play for a .ptx session that has associated clips if the last actions from the prior time Pro Tools run was to stop recording and then immediately quit and select "Don't Save" while quitting Pro Tools.
• Solution: This error condition can be removed by first attempting to record a clip, observing and clicking through the AAE-9093 dialog box, then selecting File-Save to save the .ptx file and then quitting Pro Tools. Now restart Pro Tools, open the session .ptx and confirm that play and record function normally. | | |
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1199 |
| I am getting Error AAE-9093 (or -9129 if at 2048 buffer) with Pro Tools with my HD Native card in M1 Macs | Dec-17-25 | | |
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